Public Advocate criticizes food stamp application process

The Human Resources Administration (HRA) is under fire for its food stamp application process.

Bronx residents say trying to get food stamps is a headache. They say applications are too long and often take up to three days to be processed. Mayor Bloomberg had pledged to simplify the process by implementing a new computer program, but Public Advocate Betsy Gotbaum found that HRA centers are taking too long assisting recipients.

One Bronx HRA caseworker says recipients need to do their part as well in making the application process better. She says there is a massive load of cases that need to be worked on and when people come in without appointments it is hard to help them.

If you think your HRA office is not doing a proper job, you can call the Public Advocate's office at (212) 669-7250.

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