New report shows Bronx schools parent coordinators are hard to reach

A new study by the New York City's public advocate's office claims that parent coordinators were reachable only one third of the time. Public Advocate Betsy Gotbaum criticized parent coordinators as being unreachable and uninformed on the steps of City Hall Monday. Gotbaum said members of the public advocate's office posed as parents and tried to reach parent coordinators in every borough. They were only successful one third of the time in either reaching the coordinator or receiving a message in return. A study taken last month shows a sharp decline since the last study conducted in November when coordinators were reachable one half of the time. The parent coordinator program was started in September 2003 to keep parents in touch with their children's school. Gotbaum feels that more attention and guidance needs to be placed on the coordinators. She called for a clear job description, performance standards, and better training. The Department of Education issued a statement saying their own survey found 95 percent of parent coordinators were rated as meeting or exceeding expectations by their principals.

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