Voice recognition technology helping Bronx immigrants communicate
Many Bronx immigrants are kept out of the workforce because they have trouble communicating. New voice recognition technology, however, is being used as a tool to help bridge the verbal divide. IBM has teamed up with the Federation Employment and Guidance Service (FEGS) in the Hub to provide software that helps non-English speaking Bronx residents learn the words and language most useful for getting a job. FEGS is the only place in the Bronx that the Reading Companion is available. It's also the first place in the country where students have access to the program on the Internet. Many residents say the voice recognition technology isn't only giving them confidence in the work world, it's also helping them communicate with friends and family.