Survey indicates Bronx riders unhappy with MTA buses
A new survey shows residents in the Bronx are unhappy with the MTA?s overall performance on express bus lines.
The MTA took over the bus service in January 2005. According to the survey released by Bronx borough President Aldolfo Carrion Jr.?s office, since the takeover Bronx riders say the overall quality of service has declined. The survey also indicates riders are unhappy with the $1 fare hike that took affect in January, the unreliable bus schedules and having to carry around change since the buses do not accept dollar bills.
Following the survey results, Carrion?s office has made recommendations to help the MTA improve its service such as providing real time schedules and putting MetroCard machines in stores near bus stops.
The MTA says it has not seen the survey but wants residents to know that since January, the company has added 110 new buses and plans to add more.